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Health vocabulary in Québec: carte soleil, 811, walk-in clinic

The words to know before your first clinic visit.

Short answer : The “carte soleil” is the familiar name of the health insurance card (RAMQ). “Sans rendez-vous” means a clinic that takes walk-ins. The 811 line (Info-Santé) is a free phone line answered by a nurse. Listen to the dialogue At the walk-in clinic.

Beta. The voices are synthetic voices supplied by your device and vary from one device to another. The content was written with the help of artificial intelligence; a review by a native Québécois speaker is under way. Found a mistake? Write to [email protected] with the item id (F-sante).

Words and phrases

QuébecStandard FrenchEnglishDialogue
carte soleilcarte d’assurance maladie (RAMQ)Québec health insurance cardAt the walk-in clinic
médecin de famillemédecin traitantfamily doctorAt the walk-in clinic
sans rendez-voussans prendre rendez-vouswalk-inAt the walk-in clinic
Info-Santé / 811ligne téléphonique de santé gratuitefree nurse phone line, dial 811At the walk-in clinic
être capable depouvoirto be able toAt the walk-in clinic
pas de quoide rienyou’re welcomeAt the walk-in clinic

This dialogue gives no medical advice: it is for understanding the French used at a clinic’s front desk. If you worry about your health, call 811 or see a professional.

See also “ça marche”, “pas pire”, “avoir de la misère à”.

Dialogues to listen to

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Vocabulary fiche. The content is in beta: a review by a native Québécois speaker is under way.